Skill Set 9: Asking and Answering the Right Questions

Skill 32: Detect Nonsense
Skill 33: Pay Attention to Detail
Skill 34: Apply Knowledge
Skill 35: Evaluate Actions and Policies

The four skills in this chapter are collectively referred to by most people as “critical-thinking skills.” Employers say they want their employees to have these skills, and if you ask them to give you examples of “critical thinking,” they usually identify one or more of the skills in this skills set. They want you to be able to see through a salesperson’s rhetoric, check for mistakes while recording information, answer any question with the right amount of detail, find information required to make a decision and present it clearly or comment on the success or failure of an idea. Employers also want you to be good at evaluating yourself and evaluating others’ ideas and behaviors and problem solving, which will be discussed in Chapter 10.